At HighSky Coffee, we respect your privacy and are committed to protecting the information you share with us when you visit or purchase from our website.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you browse our website, create an account, place an order, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase details
- Payment-related information
- Device and browser information
- IP address
- Website usage information
Payment information is processed through secure payment providers. HighSky Coffee does not intentionally store complete debit-card, credit-card, or banking credentials on its own servers.
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm your orders and payments
- Provide customer support
- Handle returns and refunds
- Communicate shipping and delivery updates
- Improve our products and website
- Prevent fraudulent or unauthorized transactions
- Send promotional communications where permitted
- Comply with applicable legal requirements
Cookies
Our website may use cookies and similar technologies to remember preferences, improve website functionality, understand website usage, and support marketing activities.
You can manage or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.
Sharing Your Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment providers
- Shipping and logistics partners
- Website and hosting providers
- Analytics providers
- Marketing platforms
- Customer-support services
We only share information reasonably necessary for the relevant service.
We may also disclose information where required by applicable law or a valid legal or governmental request.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Privacy Choices
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where applicable.
For privacy-related requests, contact:
India's Digital Personal Data Protection framework provides rights and obligations concerning digital personal data, with the DPDP Rules, 2025 also published by MeitY.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated Last Updated date.
Contact
HighSky Coffee
Smart Avenue, No. 28/A, 80 Feet Rd,
Indiranagar, Bengaluru, Karnataka – 560075
Email: inbox@highskycoffee.com
Phone: +91 98998 28826
