Welcome to HighSky Coffee. By accessing our website or purchasing our products, you agree to these Terms of Service.
Please read these terms carefully before using our website.
1. About HighSky Coffee
HighSky Coffee operates an online coffee store offering coffee products and related offerings to customers.
Throughout these Terms, “HighSky Coffee,” “we,” “us,” and “our” refer to HighSky Coffee.
2. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activity.
- Attempt to gain unauthorized access to our systems.
- Interfere with website security or functionality.
- Copy or reproduce our content without permission.
- Misuse our brand name, logo, photographs, or other intellectual property.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, grind-size information, availability, and other product details are accurate.
Actual colour, packaging, or appearance may vary slightly from images displayed on different screens.
Product availability may change without prior notice.
4. Prices and Payments
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Applicable charges and taxes, where relevant, will be displayed during checkout.
Payments are processed through available payment providers and are subject to their applicable terms.
5. Orders
After placing an order, you may receive an order confirmation through the contact details provided during checkout.
An order may be cancelled or declined in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Payment issues
- Suspected fraudulent activity
- Shipping restrictions
- Other circumstances beyond our reasonable control
If payment has already been received for an order cancelled by us, the applicable amount will be refunded.
6. Customer Information
You are responsible for providing accurate:
- Name
- Mobile number
- Email address
- Billing information
- Shipping address
HighSky Coffee is not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer.
7. Shipping and Returns
Shipping is subject to our Shipping Policy.
Returns, replacements and refunds are subject to our Return Policy.
8. Intellectual Property
All original content on the HighSky Coffee website, including:
- Logo
- Brand identity
- Product photographs
- Product descriptions
- Graphics
- Website design
- Videos
- Text
- Other original materials
belongs to or is licensed to HighSky Coffee unless otherwise stated.
You may not reproduce, modify, distribute, or commercially use our content without prior written permission.
9. Promotions
From time to time, HighSky Coffee may offer discounts, promotional codes, bundles, or other offers.
Each promotion may have its own eligibility requirements, validity period, exclusions, and terms.
We reserve the right to modify or discontinue promotions subject to applicable law.
10. Website Availability
We make reasonable efforts to keep our website available and functional.
However, temporary interruptions may occur due to maintenance, technical issues, updates, server problems, network issues, or other circumstances beyond our control.
11. Limitation of Liability
To the extent permitted by applicable law, HighSky Coffee will not be responsible for losses arising from circumstances outside our reasonable control, including third-party courier delays, payment-provider issues, internet failures, or other external service disruptions.
Nothing in these Terms is intended to exclude any consumer rights that cannot legally be excluded.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Changes will be published on this page with an updated Last Updated date.
13. Governing Law
These Terms of Service are governed by the applicable laws of India.
Any dispute will be subject to the jurisdiction of the appropriate courts, subject to applicable consumer-protection laws.
14. Contact Us
HighSky Coffee
Smart Avenue, No. 28/A, 80 Feet Rd,
Indiranagar, Bengaluru,
Karnataka – 560075, India
📧 Email: inbox@highskycoffee.com
📞 Phone: +91 98998 28826
